Testimonials - Fashion
Read some of the opinions of those driving Smitten innovation & fashion.
Sharyn - June, 2019 - VIC
I've just picked up my order from local post office. I've never bought clothes online before and was a little worried about choosing sizes. I spent a long time on your website deliberating about whether or not to purchase. All that worry for nothing. I'm so happy with the quality of the product. Nice thickness for winter. Very happy with the fit of the long sleeved T's. Lots of room. Thank you. I'm sure I'll be ordering again.
Janette - June, 2019 - Sydney, NSW
I appreciate your business ethics very much.
Margaret - June, 2019 - Melbourne, VIC
Just wanted to say how impressed I am - my parcel arrived in less than 24 hrs since I ordered it. You were so very helpful on the phone, my friends are very jealous of my new Straight Leg Pants which are perfect for the weather we are having at the moment here in Melbourne.
Ulana - June, 2019 - Ontario, Canada
This is just a little note to say “Thank You” for my gorgeous cardigans that arrived to me today here in Canada. I have to say, I can easily see how a person could become ‘smitten’ with the quality of your goods and of course, the beauty of merino.
I’ll be very sure to ‘visit’ in the shop again before too long.
Deborah - June, 2019 - Geelong, VIC
Thank you. The Florence Maxi is truely an amazing dress. Perfect fit and length. Fabric drapes to compliment. Simply ladies, I just adore my new dress. I have already accessorised with your Autumn scarf and Epitome hat. Feeling sassy. I appreciate your help and kindness. Looking forward to my next garment already.
Janice - June, 2019 - Gippsland, VIC
I just wanted to drop you a note and tell you how much I enjoyed wearing my Smitten scarves every day whilst travelling overseas. Your fabulous team suggested 2 colours, guava and grey pinstripe, and they worked perfectly with my various tops and Essie hat. Much appreciated and thank you so very much.
Maureen - June, 2019 - Brisbane, QLD
I love the Smitten products I bought when in Tasmania - they are ideal for Brisbane winter weather.
Suzanne - June, 2019 - Sydney, NSW
I purchased the large striped lightweight scarf and I love it. Keep up the good work. The quality and design of Smitten are most appreciated by this shopper - proud to buy Australian.
Erin - June, 2019 - Albury, NSW
Zoe - May, 2019 - New Zealand
I love your stuff. I am literally dressed top to toe in Smitten.
Anna - May, 2019 - Adelaide, SA
It’s so wonderful to purchase a high quality locally made product that is made from natural materials. I’m so glad I discovered your company! Thanks for all your work.
Fiona - May, 2019 - Goolwa, SA
I am a very happy Smitten customer (aren't we all?) and continue to take great pleasure in supporting a company with strong values for how they conduct business. My mother was a dressmaker (just for us at home) so it is nice to think that each garment I buy was hand made by local employees, and created from sustainable fabrics and materials.
I really enjoy the mix and match(!) In fact I love how the colours all interact so well - makes it so easy to enjoy creating an outfit.
And I have to say I just LOVE my striped leggings - for yoga and etc they are just fantastic and ... cheery! And no doubt the Californian poppy red heavyweight zip top I just ordered will look just FAB with them on those cold winter mornings as I make my way to class.
Cheryl - May, 2019 - Melbourne, VIC
Thank you. My items arrived in today’s post and I’m already wearing them! It is freezing in Melbourne and it is so light snug and warm. I recently returned from a river cruise in Europe and they had an historic arctic cold blast whilst I was there. I’d slipped my Smitten beanie into my jacket pocket - just in case. I wore it constantly and it was great. So small, light and most effective. You can pop it into your purse or handbag. I love it.
Elizabeth - May, 2019 - Brisbane, QLD
I really am happy when I wear anything blue so I have decided to order another pair of blue pyjamas. They are so comfortable and I love supporting the wool industry. Continue the good work.
Janette - May, 2019 - Sydney, NSW
Wonderful to receive such a quick delivery. Thank you for your great customer service and beautiful clothing.
Bee - May, 2019 - Melbourne, VIC
I absolutely love Smitten clothes, they are so comfortable to wear and stylish too. I have trouble with body temperature regulation and wearing Smitten clothes is a breakthrough in comfort for me.
Ann - May, 2019 - Melbourne, VIC
My order arrived today and so quickly. Impressive! Thank you for your advice regarding sizing, both garments fit perfectly. I now look forward to wearing these beautiful garments!
Marette - May, 2019 - Adelaide, SA
I opened my new dress last night, and am so proud to say I purchase your products. Presentation is spot on, it is like receiving a treasured gift. My Florence dress fits perfectly on my tall (180cm) plus size body (size 18). And as always I love, love, love the Smitten products and service.
Wendy - May, 2019 - South-East Coast, NSW
Thank you for my very first Smitten order - it is a perfect fit and so lovely and warm and comfortable, not to mention very stylish! As I have arthritis in my knees, I crave wool on them whenever it's even slightly cold.
Thank you so much and I look forward to trying some more Smitten designs and visiting the shop in future,
Kate - May, 2019 - Sydney, NSW
Just want to say a huge thank you for shipping my items so quick. Love that you use a compostable bag - it’s a massive tick in my eyes and your packaging didn’t have any unnecessary plastic. Glad to have bought locally, your products feel amazing and I can’t wait to wear them properly. The sizes I got were perfect! And, a handwritten note is always a lovely touch. Thanks again!
Judy - May, 2019 - Launceston, TAS
Got my parcel today. Loved it loved it loved it Thanks you so much. I will be ordering more from you. Size was just right.
Diane - May, 2019 - Mildura, VIC
Just wanted to let you know the parcel arrived safely and everything fits - yay! My beautiful aubergine scarf, which I've already worn with my aubergine cardi, is the very thing and winning me some lovely compliments. Happy, happy Smitten customer and very grateful for all the help received from you.
Jeni - May, 2019 - Castleamaine, VIC
Well it didn’t take long to decide what else I needed from your fabulous Smitten collection. And your cosy PJ’s arrived in the nick of time, as winter here has suddenly started in earnest.
Thank you again for your super service.
And now that I am totally Smitten-ed from head to toe – feel that I am finally fully equipped to face the worst weather which Winter can deliver to our Central Victorian Goldfields.
Suzanne - May, 2019 - Riverina, NSW
Thank you for providing the most gorgeous clothes ever, they are amazing.
Jenny - May, 2019 - Lithgow, NSW
Thanks so much Smitten. Your diligence at getting orders out promptly was commendable as well as your detail to packaging. Many thanks again
Margaret - May, 2019 - Sydney, NSW
Love, love, LOVE all my gorgeous new items! The fabric is soft, the drape is lovely and they are all beautifully made. I’m set now for decades of cosy warmth.
Lyn - May, 2019 - New Zealand
This morning I received my new Smitten garments. I compliment you on the beautiful way it was wrapped and packaged. We have recently had a two month holiday in Tasmania and I saw your stall at the Salamanca markets but I rushed past. Fortunately I had your pamphlet and trusty Google - problem solved and I am really pleased with my goodies.
Natashia - May, 2019 - Melbourne, VIC
I wanted to let you know how much I appreciate your ethics. I am trying to buy only ethical clothes and shoes, and only natural fabrics. Smitten ticks all my boxes for ethical clothing that is locally made.
While your clothes are expensive (for my personal circumstances) they are great quality, and I would prefer to invest in a few pieces in my wardrobe that are ethical and will last years than heaps that are poor quality and exploit others.
Thank you for caring. I wish you all the very best in what you do.
Bev - May, 2019 - Perth, WA
So love the Kimono coat after being here in Japan and seeing all the fashion. I tended to live in the red Holly dress with leggings, short boots and either red or black swing cardigan and paprika scarf. Kowloon dress was handy for dinner with scarf or silk square. It even visited Kowloon!!! Love it so much that I have ordered black one, yes black, but will cover it with other bright accessories. Both Kowloon and Holly disguise the overeating for one month on the ship. Home tomorrow and the diet begins.
Fiona - April, 2019 - Hobart, TAS
I received my Smitten package in the mail last week with much delight. I just wanted to thank you for it being sent so promptly, for everything being so beautiful and for sending my order in a compostable bag! I was thrilled that I could put the mail bag into my compost with my other food scraps! Such a good idea and so welcome!
Jenifer - March, 2019 - Castlemaine, VIC
Thank you so much for your very prompt, particularly informative help!
My order started out small but I've added some more base layers based on your advice - to keep me even warmer over the chilly winter months ahead 😋
And I am greatly looking forward to receiving more gorgeous Smitten goodies very soon 👍
Carolyn - March, 2019 - Bendigo, VIC
So lovely to receive my new Smitten order this morning - and so quick! I ♥️ them both, of course. I’m heading away down near Daylesford and very cold weather is forecast so these will be perfect. Thank you so much.
Helen - March, 2019 - Sydney, NSW
I just wanted to say thank god for Smitten ponchos! I had a baby on Friday and it's been my wardrobe staple so far. I can feed while wearing it because it's easy to keep it out of the way but I stay warm. I look and feel better walking around the hospital ward because it's as comfy as pjs but it isn't. I also sleep in one… well, forget sleep, that's all in the past… I have six minute naps in it!
Maree - March, 2019 - Queensland, Australia
Many thanks for your terrific responses to my questions - wonderful news that it the scarf I was after was available! It will look gorgeous with my black woollen Holly dress, black and white hat, black gloves and pearls. I will be wearing the outfit at a special dinner in Edinburgh, Scotland in a couple of months time. I’l be very proudly showing off aussie wool (and Broome pearls!!)
Cheers and thanks again for beautiful products, gorgeous colours and lovely classic modern styles.
Christine - March, 2019 - ACT, Australia
I just picked up the new dress I ordered online and just wanted to say it fits great and thanks for all your advice, it was so good to get such wonderful help!
Connie - February, 2019 - Colorado, USA
My order arrived safely, and I am so thrilled to have yet another pair of your leggings! Thanks for your attention to detail, even in the packaging!
Deborah - February, 2019 - Perth, WA
Thank you for such wonderful, quality Aussie made products! Recently, I took a trip with my fiance to visit his sister in Canada. As luck would have it the airlines lost our bags on the way there for the first 2-3 days. Fortunately I was decked out in my Smitten fleece leggings and scarf. What life savers! Comfortable, easy to wear and match with anything... quick dry too! Kept me warm and happy in Vancouver's winter until our bags finally showed up! Thank you for supporting the Wildlife Bush babies and snake rescue charity too... such a great company. I'm smitten with Smitten and will keep adding to my ever growing collection and telling my friends and family where I got these amazing merino items from!
Terese - January, 2019 - Toowoomba, QLD
Just got back from NZ & wore my Smitten outfits a lot… Am loving just how cool wool is in Summer… fab!
Marion - November, 2018 - Sydney, NSW
I'm currently in Italy, then my skirt, Smitten high waist leggings and fleece leggings and I are going to visit Austria, Estonia, Finland and Germany.
So far the skirt and leggings are fabulous together with boots, especially for going out for dinner when one is tired of walking shoes and travelling pants!
Mel - November, 2018 - Melbourne, VIC
I just wanted to say a big thank you for another year of supplying us with the most beautiful and unique products.
A special thank you also, for sending my last order so promptly. I look forward to shopping with you again.
Lorraine - November, 2018 - Ballarat, VIC
Thank you for such prompt and polite service.
Karen - November, 2018 - WA
I am slowly building up my Smitten wardrobe! I always feel so well dressed and comfortable in my Smitten just love it. Thank you look forward to purchasing my next addition. My dresses, cardigans and ponchos have received so many compliments. Wonderful.
Mandy - October, 2018 - QLD
What an incredible service and product you have created. I received my beautifully wrapped dress with a lovely note attached. I am completely thrilled with my purchase. I can't wait now to add new purchases for my family and as gifts with complete confidence. This is an Australian company to be proud of.
Linda - September, 2018 - Dubbo, NSW
Hugely impressed by everything. Mail order can be fraught even though I know the product! I'm a kiwi and have loved and supported the wool industry as a knitter and shopper since I first sailed away to New York as a 21 year old!! Again many thank yous and I remain a constant shopper...
Natalie - September, 2018 - Malaysia
I have just received my items which landed in Malaysia very promptly. I love the handwritten note and the bag it came in. I have my eyes on other pieces too. Well done as always on your exceptional service and products.
Raelene - September, 2018 - NSW
Thanks for creating such a soft, practical, reliable and versatile Australian product.
Glen - September, 2018 - QLD
Bought some of your range a few years ago when we were in Tasmania but living in Queensland didn't think to use them when we got back here. Then went to Iceland at beginning of this year and took them for the cold weather. Came back to a southern Queensland winter and just kept wearing them. Now I wear them most days and they are amazing in all climates. Will be adding more garments because of the quality. Love that it is Australian! Thank you!
Rhonda - September, 2018 - Newcastle, NSW
Thank you so much – love the Smitten service (and product of course!).
Sancy - August, 2018 - South Coast, NSW
Thank you! Such perfect items in lovely packaging, and quick delivery.
Rebecca - August, 2018 - TAS
I am thoroughly addicted to Smitten. Thanks for being excellent, all of YOU and all of EVERYTHING!
Annette - August, 2018 - Bundaberg , WA
I just wanted to tell you how much I love your clothing. I always feel comfortable, warm (and fashionable) when I wear it.
My son and daughter-in-law live on a historic property in western NSW that has been growing fine merino wool for 150 years.
I like to think that some of their wool ends up in Smitten garments, being Australian made!
Fiona - July, 2018 - SA
I continue to enjoy my wool garments and already have my list for the next purchase.
Noelene - July, 2018 - VIC
My experience dealing with Smitten has been an extremely pleasant with the very best of customer service. It is wonderful to be treated with courtesy, good manners and appreciation along with amazing products. Thank you Smitten it has been a delightful experience.
Carol - July, 2018 - ACT
The quality of the garments is wonderful and I look forward to purchasing many more items from you.
Noelene - July, 2018 - Shepparton, VIC
Thank you very much for my beautiful scarf. I look forward to receiving many future orders and I truly appreciate your excellent, polite service with lovely wrapping and explanation of the product. A few more businesses could take a few lessons from Smitten Merino. Again thank you and I will certainly keep your catalogue at my fingertips.
Prue - July, 2018 - Toowoomba, QLD
It is a pleasure to deal with you – fabulous customer service!
Margaret - July, 2018 - Narrandera, NSW
I have received my leggings that I ordered...what excellent service.
I purchased my very 1st garment in 2008 and am still wearing it! I have gone on to purchase numerous pieces and all still in pristine condition....I think on my last count I have reached 15....well worth the investment. Thank you again.....I’m Smitten 🤗
Megan - July, 2018 - Canberra, ACT
Beautifully made and beyond my expectation.
Anthea - June, 2018 - Bungendore, NSW
I so look forward to wearing my new Smitten clothes. I have admired a friends scarf that she bought at the Salamanca markets when visiting 2 years ago and it still looks like new and she wears it a lot!!
Linda - June, 2018 - Maranoa Region, QLD
I received my Smitten order in western Qld last Friday - very unexpected lovely and speedy service! There ended my question of what to wear that afternoon when w/e guests arrived... also to the Rugby Races in Roma on Saturday!! Received plenty of compliments! We have a merino stud so was pleased to be able to tell everyone they should be wearing wool as well!
Michele - June, 2018 - Launceston, TAS
As I like to travel with just carry-on luggage my favourite clothes to take away are my Smitten dresses. We have just returned from a tour of Egypt and a cruise, my three dresses were perfect for exploring the streets of Cairo to dinner on the cruise ship.
Thank you and hugs
Julie - June, 2018 - Adelaide, SA
I have been so wonderfully helped and am very very impressed with your excellent customer service. Thank you to everyone who has made my shopping experience with Smitten exceptional and of course my beautifully made garments!
Diana - June, 2018 - Bungendore, NSW
I love my Smitten, which is getting a good workout as we have pretty cold weather here. Really with the layering tricks means I live a comfortable winter both indoors and out. Have just opened my dressing gown and it exceeds my wildest dreams. So will be snuggled up in my jammies with it on tonight watching TV. Best of all it doesn’t go snap crackle pop (with static).
Jill - June, 2018 - Douglas, VIC
Received my order yesterday – fabulous as usual, I have just returned from a holiday in Scandinavia and I took 3 of your beautiful garments as gifts for friends of which they just loved. Keep up the great work – love from a Victorian wool grower
Marion - May, 2018 - Melbourne, VIC
I just wanted to let you know that my merino pieces arrived today, and it was as good as Christmas. They fit perfectly and look and feel absolutely gorgeous.
I am still amazed at the range of beautiful clothing you offer. I had been looking all over for travel clothes, and most of them were so drab (sometimes downright hideous) that I was almost ready to give up. I certainly couldn't imagine wearing any of them on the streets of Milan! I am so glad I found my way to your well-designed website. I am very impressed with both your stylish clothing and your caring service - congratulations!!
Lorrie - May, 2018 - Alberta, Canada
I am smitten with Smitten! Just received today my very first order from you as a customer. Well, You now have my life long business. I am so impressed with every aspect of the items, the customer service, speedy process and shipping. For quite some time I have been addicted to merino wool. I do not want to wear anything else. But to find the designs, styles, colours and exceptionally made items and in my fav Merino wool also, well, What more can I say. Very happy indeed.
Meredith - May, 2018 - Sydney, NSW
I'm so pleased to have discovered Smitten and your quality clothing that is made to last - I'll definitely be recommending you to my friends!
Bev - May, 2018 - Perth, WA
My Smitten Wardrobe had constant wear in Northern France (including at the dawn service at Villers Bretennoux where it got really chilly). Just so warm! It also got quite a workout, even in Venice where it warmed up considerably! We are off to the Red Centre on Sunday for 11 days photography where we are told it will be around freezing at dawn, when we start the day, so leggings, etc are all washed ready to go...
Andrea - May, 2018 - Gold Coast, QLD
I appreciate your fantastic service - the best around! I have, and will, return as a customer of Smitten in the future!!!
Claire - May, 2018 - Bilgola, NSW
My Smitten wardrobe is full of well loved favourites and I cannot resist adding more to my collection. My Smitten dresses and scarves take me everywhere - they always look great and with machine washing and being super fast drying they are so easy to care for.
I should also let you know Smitten scarves have made fantastic birthday presents for my family and friends and they are a fantastic way of spreading the word on Tasmanian high quality, ethically made fashion.
Sallie - May, 2018 - Singapore
I have to tell you that your fine merino clothes are ideal for wearing in the glorious heat and humidity of Singapore. Thanks to all the sheep that make my life in Singapore so comfortable.
Jo - May, 2018 - Melbourne, VIC
I bought one of your dresses about 2 years ago whilst visiting Hobart and I just love it. Have had so many compliments about it. Really looking forward to my new items that are on the way - and the many more to come!. Keep up the good work your clothes are beautiful.
Margi - May, 2018 - Adelaide, SA
I have bought so many of your lovely garments, I just wanted to send you a line and Thank you. The clothes all wear well and keep their shape: from the dresses, skirts and tops to the long drape cardi’s (I have 3). I received my lovely new Indi dress(in red) yesterday and just love it. The thing I like about your range is it’s classic, but also imaginative style which cuts through any age (I’m 59 and have been buying your garments for a few years now). Thankyou..and please keep on making! Margi..Smitten Devotee
Tanya - May, 2018 - Perth, WA
I have placed another new order last evening and cant wait to receive it. I have a new favourite shop!!! My orders are always beautifully packaged and such a thrill to open
Martina - May, 2018 - Hawaii, USA
I can not tell you how much I love my Smitten items! I have purchased a complete new wardrobe from you since discovering your boutique last December! Wearing Smitten in a tropical climate is a pleasure as the fabric breathes and keeps me comfortable; and I love how warm and snug my dresses, pants, tops, cardis etc. make me feel over evening and early morning in the Hawaiian winter months. I mix and match my outfits every day and always look fantastic. You have truly brought some light and happiness into my life! Thanks so much Nicola and the Smitten team!
Clare - April, 2018 - USA
I love your clothing. Tasmanian at heart, I now live in USA. Wear your tops and my lovely black poncho all the time - so good for layering over here when the weather gets really cold. Even wear the thin underlays skiing and turn into a fashionable apres ski very quickly!
Cheryl - April, 2018 - Melbourne, VIC
Congratulations on your great business, not only are you providing wonderfully comfortable and exciting fashion garments that are a joy to wear and suitable in all weather conditions, their manufacture is environmentally friendly.
Eva - April, 2018 - Alberta, Canada
Just got my goodies - oh my - LOVE, LOVE, LOVE!!! I think I'm an addict!!! Thank you so much!! The sizing is perfect, the colours are divine!! I so love your products :) I will enjoy wearing them as I travel across Canada this summer!!
Susannah - March, 2018 - California, USA
I bought two of the drape cardigans and am thoroughly enjoying them now I am back In California. The perfect weight for our climate.
Helena - February, 2018 - Sweden
I had intended to write you for a while now to thank you for the very friendly and personal service I received when you sent those fabulous clothes I had ordered. I could quite easily exchange my entire wardrobe for your clothes and may well do so in due time.
Martina - January, 2018 - Hawaii, USA
LOVE wearing Smitten in Hawaii... it's perfect for those cooler Winter days... and when it get's too hot I love wearing your Jackie dresses! They keep me comfy even in hotel weather!