Privacy Policy

At Smitten we treat any personal information that we collect as a result of sales, enquiries, requests etc. with the strictest professionalism and confidence. Personal information is not entered on our customer database without your consent. Customer details are only entered onto our database upon becoming a Smitten VIP. The Smitten VIP information does not get sold or distributed onto any other party, except for contracted suppliers responsible for delivering Smitten e-mail campaigns or mail-outs. This is a one-off usage and the database is not retained by the supplier. We do not distribute your e-mail address to other company’s or organisations without your authorisation. If you supply us with your postal address, email address, or mobile number you may receive periodic mailings from Smitten with information on new products and services or upcoming events. If you wish to not receive such information, please notify us know by sending an e-mail, calling or writing to us.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies in use

Name Description
VID104653 Identifies logged in users
VSV104653 Identifies secure area of the site when logged in
CartID Keeps track of current shopping cart
ASP.NET_SessionId System session
CHANNEL_AFFILIATE Used for affiliate programs
CHANNEL_CAMPAIGN Used for analysing clicks in emails
VISID104653 Page visit session identifier
ANONID104653 Used in conjunction with VISID104653
ANONID_FS104653 Used in conjunction with ANONID104653 to store time of creation
visitorDeviceClass Identifies if the visitor uses a tablet/mobile/desktop to display the dedicated layout of the site
_ga Identifies if the visitor for analytics
_gid Identifies if the visitor for analytics
_gat Identifies if the visitor for throttling analytics requests
VIPSIGNUP Identify whether a visitor has recently been invited to join our newsletter email list